ISSIP

ISSIP Newsletter – April 2023

Editor’s Note: It is April, and it means that this is that time of the year to introduce the winners of ISSIP Excellence in Service Innovation. In this newsletter, you will be able to learn more about this year’s Awardees. The ISSIP Ambassador Lead, Christine Ouyang also shares her deep insights on edge computing with the … Read more

Dr. Jeffrey Welser

ISSIP Appoints Dr. Jeffrey J. Welser to Board of Directors

Chief Operating Officer and Vice President, IBM Research Takes IBM Founding Member Seat SANTA CLARA, CA, UNITED STATES, March 7, 2023/EINPresswire.com/ — The International Society of Service Innovation Professionals (ISSIP), the professional membership association advancing innovation to better serve people, business, and society, is pleased to announce the appointment of Dr. Jeffrey J. Welser to the ISSIP Board … Read more

Utpal Mangla

ISSIP Names Utpal Mangla of IBM 2023 President

Deborah Stokes of Dell Technologies to Serve as Vice President. SANTA CLARA, CALIFORNIA, UNITED STATES, January 31, 2023 /EINPresswire.com/ — The International Society of Service Innovation Professionals (ISSIP), the professional membership association which advances innovation to better serve people, business, and society, announced 2023 executive leadership at the semi-annual Progress Call for the ISSIP Board … Read more

2023 Upcoming Conferences

ISSIP Ambassadors would like to make sure that the ISSIP Community is aware of these upcoming service innovation related conferences and encourage participation: Conferences IESS Feb 15-17, 2023 – International Explorations of Service Science SSC2023 May 8-9, 2023 – Spring Servitization Conference Naples Forum Jun 6-9, 2023 – Naples Forum on Service Frontiers Jun 15-18, … Read more

2023 Speaker Series Talks

Please check out ISSIP Upcoming Events link for future speakers and events. Summary of upcoming 2023 events Thanks for participating! Check out recordings and/or slides below. Summary of past 2023 events October 26: Financing AI for a Positive Climate Outcome Panel – AAAI FSS (slides) September 27: Tech for Good – Discovery Summit (Recording), (slides) … Read more

CfP JSR: Human-Robot Interactions in Service

Robots are beginning to appear across industries (retail, healthcare, education, etc.) and cultures (Americas, Asia-ANZ, Europe-MEA, etc.) interacting with customers and employees. Some robots have early-stage social interaction capabilities [1] – we are looking for the best industry-academic collaborations to shed light on state-of-the-art benefits, harms, and insights. Please consider submitting a high quality article … Read more

Haroon Abbu

ISSIP Names Haroon Abbu to Lead Service Excellence Awards, Calls for 2023 Nominations

Santa Clara, CA, October  18, 2022 –  The International Society of Service Innovation Professionals (ISSIP), the global membership organization advancing Service Innovation to better serve commerce, society and humanity, has appointed Haroon Abbu to lead its prestigious Service Excellence Awards process. Dr. Haroon Abbu is Vice President of Digital, Data and Analytics at Bell and … Read more

Future of Expertise

Thanks to all the speakers and those who registered – please see the recording here and the master slides here. Many thanks to our keynote Joanne Wright (IBM VP) for her LinkedIn post after the event! After the keynote, the ISSIP-Business Expert Press partnership was highlighted by sharing the book “Breakthrough: A Growth Revolution” by … Read more

Service Systems Engineering in the Era of Human-Centered AI

The Forum on Complex Unifiable Systems (FOCUS) of the US National Academy of Engineering is hosting an online event entitled Service Systems Engineering in the Era of Human-Centered AI on Monday October 17, 2022 from 11am-5pm ET. Register online here. For more information about the event please see here. The event will NOT be recorded. … Read more