ISSIP

Meet the Nominees for VP 2023/President 2024

Please meet the three outstanding nominees for ISSIP VP 2023/President 2024!ISSIP members are requested to please vote for one candidate before September 30th. Deborah Stokes (LI)Leader External ResearchDell Technologies Nathan Tymann (LI)Director of Workforce PlanningRed Hat Nicole Reineke (LI)Senior VP of InnovationIron Mountain The short bio and position statement for each nominee are listed below, … Read more

ISSIP Congratulates Co-Founder Jim Spohrer on Release of ‘Service in the AI Era’

SANTA CLARA, CA, USA, August 16, 2022 /EINPresswire.com/ — The International Society of Service Innovation Professionals (ISSIP), the global membership organization advancing Service Innovation to better serve business, society and humanity, congratulates our co-founder and board director Jim Spohrer, for this week’s early release of ‘Service in the AI Era: Science, Logic and Architecture Perspectives.’ … Read more

Call for Nomination – ISSIP Vice President for 2023

Call for Nominations is Closed (meet the nominees) Vice President, ISSIP Nomination Deadline:  August 31, 2022 Start Date: Jan 2023 Term:  One year as VP, followed by one year as President Consistent with ISSIP Bylaws, and Policies, ISSIP Nominating Committee is seeking nominations for candidates to serve as the Vice President of ISSIP in 2023. … Read more

2022 HSSE Conference Best Paper Awards

The ISSIP Awards Committee is delighted to issue Knowledge-Sharing Eminence – ISSIP Digital Badges to recognize the following winners of 2022 Human-Side of Service Engineering (HSSE) Conference best papers awards as well as honorable mentions paper awards. Also, see award certificates here. Awardees can add their ISSIP digital badge to their LinkedIn profile by following … Read more

Dr. Christine Ouyang

ISSIP Names Christine Ouyang Ambassadors Lead

The International Society of Service Innovation Professionals (ISSIP), the global membership organization advancing Service Innovation that benefits people, business, and society, has appointed Dr. Christine Ouyang to lead Ambassador relationship development for the organization. A Distinguished Engineer and Master Inventor at IBM, Dr. Ouyang was appointed ISSIP Ambassador to the Institute of Electrical and Electronics … Read more

ISSIP Progress Report to Board Highlights

ISSIP (the International Society of Service Innovation Professionals) held its semi-annual Progress Call to the Board July 27, 2022. Earlier this year, ISSIP recognized 11 winners of ISSIP’s Distinguished Service recognition awards and the three coveted Service Innovation Excellence with Impact to Innovation, to Business and to Society. We are grateful that Cisco’s Balaji Venkatraman … Read more

2022 Human-Side of Service Engineering (HSSE) Conference

The Human-Science of Service Engineering Conference July 26-28, 2022 (with ISSIP.org recognition for the best paper awards) Conference Website: https://2022.ahfe.org/board.html#hsse Instructions: Day of the event, 10 minutes before the session start time, click on the bold hyperlinked name of the session below to join the session via go-to-meeting. Co-chairs: Christine Leitner (LI), Clara Bassano (LI),Walter … Read more

How can we enable human-centered service innovation? A service design perspective (Story 2)

How can we enable human-centered service innovation? A service design perspective (Story 2) By Cecilia Lee (LI) and Utpal Mangla (LI) In our previous blog entry, we discussed the growing momentum of academics’ efforts in trying to understand an intricate relationship between service design and human-centered service innovation. Despite the growing theoretical contributions to understanding … Read more

Picture of Hawai'i waves with HICSS Conference info

Invitation to Submit 3-page HICSS 56 Practitioner Research Insight Paper

ISSIP-Supported: 56th Hawai’i International Conference on Systems Sciences https://hicss.hawaii.edu January 3-6, 2023 Hyatt Regency, Maui ISSIP is supporting the Practitioner Research Insights Minitrack of the Decision Analytics and Service Science Track, HICSS-56. HICSS is the #1 Information Systems conference in terms of citations as recorded by Google Scholar.  Submit a three-page paper for consideration as … Read more

Future of Expertise Jun. 29th

ISSIP Discovery Summit – Future of Expertise 1 Watch the event recording and read the event whitepaper. Register here for “Future of Expertise 2” event on September 28th, 2022. Event Coordinator/Contact: Jim Spohrer (LI) Agenda Welcome from Executive Director: Michele Carroll (ISSIP) (slides) Welcome from ISSIP President, Terri Griffith (Simon Frasier) Panel 1: Future of … Read more